No Products in the Cart
Returns Policy & Process
You have 5 calendar days from when the order is delivered to initiate a return by sending us an email.
We are not offering Exchanges at this time.
DO NOT return items that do not meet the following criteria as it will not be refunded:
You have 14 Days from Delivered Date to ship item(s) back
We do not provide return labels
Clearance Items, lingerie, swimwear and under garments are FINAL SALE. No return or exchanges unless due to manufacture defect.
Item(s) must be brand new, unused, unwashed, without perfume or personal odor and store back to it's original bag
Customer is responsible for all returned shipments until the Seller receives the product. Any lost or missing return item(s) during transit time is the responsibility of the customer. Please keep your tracking number for records.
Once we receive the return, please allow up to 5 business days for processing. A refund confirmation email will be sent to you. The refund will go back to the original form of payment.
Thank you!
>> Please DO NOT return items that do not meet the following criteria as it will not be refunded (or followed up upon):
You have 14 Days from Delivered Date to ship item(s) back
As stated in our policy and in all deals, Clearance Items, items with a SKU marked as PBX, & all lingerie, swim wear and under garments are final sale - no return or exchanges unless of manufacture defect.
Item(s) must be brand new, unused, unwashed, and store back to it's original bag
Customer is responsible for all returned shipments until the Seller receives the product. Any lost or missing return item(s) during transit time is the responsibility of the customer.
Please keep your tracking number.
Once we receive the return, please allow up to 6 business days for processing. A refund confirmation email will be sent to you.
Ship Back To:
Returns Manager
20418 E. Walnut Drive N. Suite # 1D
Diamond Bar, CA 91789
Our Business Hours: Monday to Friday 8:30AM-4:00PM PST
We are Closed on the Weekends and on All Major Holidays
Questions about your order?
Contact Us
