FAQ

FAQ

SHIPPING TIME

What is your order processing time?

Once we receive your order and payment, we can typically process and ship out within about 24-48 Hours. Keep in mind that we are closed on Saturday, Sundays and during all US major holiday dates. We do not process orders during this time, but will resume once we return.

What is your transit time?

Once we process and ship out, transit time is about 5-9 Business Days depending on your location. We suggest always cushion your dates as delays may occur with the courier due to weather or other circumstances.

Which courier do you use?

We use one of the fastest shipping method for international express via UPS, FED EX, or DHL

What is the overallĀ shipping turn-around time?Ā 

From when you place the order to when you'll receiveĀ the order, we estimate 1-2+ weeks for orders going to the US.

OPEN PACKS

All items are sold in open packs so that you may choose your best selling sizes & colors. Due to this, we will fulfill what is available based on your order. If you wish to only receive a "Full Size Range", it's very important to notate this on your order or message us immediately once you process the order.

PRODUCT TAGSĀ 

Products come without tags so that you can add your own branded tags. The product will include a care tag that has the size, fabric content, and washing instructionsĀ 

RETURNS

For more information on returns, youĀ can visit our return page HERE.

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