Refund policy

Return Policy for Wholesale Orders (Direct Online Orders Placed on PrettyBash.com)

Wholesale returns are subject to a 20% Restock Fee. We do not provide return labels, customers are responsible for the return ship costs. We do not refund any/all ship costs.

Customers have 7 calendar days from when the order is delivered to initiate a return by sending us an email. You have 7 Days from Delivered Date to ship item(s) back

We do not offer Exchanges.

DO NOT return orders that don't meet the following criteria as it will not be refunded:

Item(s) must be brand new, unused, unwashed, without perfume or personal odor and store back to it's original bag 

Custom styles, all holiday styles, clearance Items, lingerie, swimwear and under garments are FINAL SALE. No return or exchanges unless due to manufacture defect. 

Customer is responsible for all returned shipments until the Seller receives the product. Any lost or missing return item(s) during transit time is the responsibility of the customer. Please keep your tracking number for records.

Once we receive the return, please allow up to 5-7 business days for processing. A refund confirmation email will be sent to you. The refund will go back to the original form of payment.

Return Policy for Dropshipping (Orders placed via Shopify Collective & other dropshipping third party partners):

Dropshipping orders are FINAL SALE. No returns or exchanges allowed.

Thank you!